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[Remote] Remote Customer Success Associate

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring individuals who want a remote career focused on communication, growth, and helping people. In this role, you’ll connect with individuals who have requested information about available benefits and guide them through their options, ensuring a smooth and professional experience.

Responsibilities

  • Meet with clients virtually using Zoom
  • Understand needs and explain available programs clearly
  • Guide clients through the enrollment process
  • Maintain simple digital records and follow-ups
  • Provide ongoing support to ensure a positive experience
  • Participate in training and team development sessions

Skills

  • Must be authorized to work in the United States
  • Laptop or computer with camera + reliable internet
  • Strong communication skills
  • Comfortable working independently
  • Coachable and motivated to grow

Benefits

  • 100% remote — work from anywhere in the U.S.
  • Flexible scheduling
  • No experience required — full training provided
  • Clear growth path into leadership roles
  • Supportive, team-focused environment

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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