Respiratory Therapist, Therapy Adherence
Job Description:
- Analyze home sleep test results to identify patterns and abnormalities
- Communicate findings clearly and effectively to customers
- Address customer questions and concerns
- Conduct virtual machine setups for CPAP and BiPAP devices
- Titrate CPAP/BiPAP pressure following clinical guidelines
- Review and monitor patient compliance data from cloud-connected PAP devices
- Identify therapy issues or non-compliance and proactively engage with patients
- Perform virtual mask fittings and provide recommendations
- Educate patients on proper usage, cleaning, and maintenance of their PAP equipment
- Guide patients through resupply schedules
- Provide empathetic and knowledgeable support
- Maintain documentation of patient interactions
- Stay up to date on DME products, PAP accessories, and best practices
- Collaborate with internal clinical, support, and logistics teams
- Contribute ideas and insights to improve the follow-up program
Requirements:
- Registered Respiratory Therapist (RRT) with a minimum of 2–3 years of DME experience required
- Sleep credential (RRT-SDS or RPSGT) strongly preferred; ideal candidate will be licensed in Oregon, New Mexico, Washington, Arizona, New Jersey, or West Virgina
- Familiar with mask types, resupply guidelines, and best practices for long-term PAP success
- Skilled in virtual education, troubleshooting, and mask fittings
- You are patient-focused and driven to help individuals achieve better health through consistent and compassionate support
- Comfortable using telehealth platforms and cloud-based compliance systems
- Knowledgeable in Durable Medical Equipment (DME) and Home Medical Equipment (HME), specific to sleep apnea care
- Excellent communicator, both written and verbal, and able to maintain patient confidentiality
- Thrive in a remote, fast-paced, collaborative environment where priorities can shift
Benefits:
- The Company currently provides medical, vision, and dental insurance
- 100% of the employee medical, vision, & dental premiums covered by the Company
- Option to participate in both a medical FSA and dependent care FSA
- 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary
- Company paid life-insurance policy
- Option to participate in a voluntary pet-insurance policy
- Eligible for Paid Time Off in accordance with the company’s policies
- Seattle-based employees will receive commuter benefits
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