Medical Assistant (Accepting New MA Graduates and Experienced MAs)!

About the position Los Angeles Center of Nose Throat and Allergy (LA CENTA) is seeking a self-motivated, outgoing, and hard-working Medical Assistant to support Physicians and PAs in clinic. This role is crucial for patient intake, explaining procedures, assisting with procedures, and ensuring the smooth operation of the clinic. Medical Assistants report to the Medical Assistant Manager and then to the Office Manager. LA CENTA is dedicated to providing high-quality subspecialty care in a community setting and aims to transform healthcare delivery.

Responsibilities

• Room patients according to office standards.
• Verify patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary in the EMR system accurately and in a timely manner.
• Coordinate patient care as directed by physicians.
• Process appropriate documents in an organized and accurate fashion.
• Organize exam and treatment rooms, stock and clean rooms and sterilize instruments before and after each patient visit.
• Ensure patient medications are entered the EMR with each visit.
• Ensure the following information is entered into the EMR: Medical History Form/Questionnaire information, HMO authorizations, medical records from outside physicians, hospitals, laboratories, and/or radiology facilities.
• Assist physician with in-office procedures.
• Assist in answering phones and scheduling patient appointments.
• Obtain medical records from outside physicians, hospitals, laboratories, and/or radiology facilities when needed.
• Ensure that all messages are reviewed before the end of the day for proper handling.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; and keeping patient information confidential.
• Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keep supplies ready by inventorying stock and advising Manager when supplies run low.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; and notifying Manager when repair calls are necessary.
• Update job knowledge by participating in educational opportunities; reading professional publications.
• Serve and protect the ENT practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhance practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Respect patient confidentiality at all times.
• Perform other duties as assigned.

Requirements

• HS Diploma/ GED Required
• Graduated from accredited medical assistant program
• Must be able to travel within our various Los Angeles based clinics
• Excellent communication skills with patients, physicians, and staff
• Excellent organizational, interpersonal and decision-making skills
• Ability to work in a relatively unsupervised environment with a high degree of accuracy
• Ability to operate various office equipment necessary to perform job functions
• Team player with a pleasant attitude towards the practice of medicine

Nice-to-haves

• Ear Nose Throat & Allergy specialty clinic experience preferred
• Bilingual-fluent in both English and Spanish preferred
• General knowledge of HIPAA and CPT codes

Benefits

• medical, dental, and vision insurance
• opportunities for career development

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