Analyst HRIS Data Mgmt
About the position Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The purpose of this role is to provide HR systems support to our internal and external customers across the 5 US Brands. This requires an in-depth understanding of end-to-end business processes along with the downstream impacts of data updates/workflows within the core HR systems. The HRIS Data Management Analyst is primarily responsible for foundation object configuration, associate data maintenance, mass imports, issue troubleshooting, release testing, project support, as well as ensuring overall data integrity in SuccessFactors and other supporting applications. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.
Responsibilities
- Perform associate data updates and foundation object maintenance within SuccessFactors Employee Central on our union and non-union Brand populations under ADUSA.
- Conduct root cause analyses to troubleshoot and resolve data-related issues across multiple HR platforms, including Employee Central HRIS, EC Payroll (ECP), Recruiting & Onboarding (R&O), MuleSoft and Kronos.
- Coordinate with internal support teams across HR, IT, and our global organization (AD Group), as well as our Brand partners, to provide operational support and assess/resolve open inquiries.
- Continuously audit HR data & configuration to ensure accuracy and effectiveness.
- Support configuration testing during routine and unscheduled maintenance cycles, enhancement rollouts, semi-annual SAP release events, and other projects.
- Demonstrate a deep understanding of the business processes and system functionality related to HR data and all relevant systems.
- Utilize the HRIS system and other tools to generate reports and/or extracts to assist with data analysis and auditing.
- Develop/Maintain data management process documentation in support of ongoing continuous improvement initiatives.
Requirements
- Ability to respond to inquiries using existing resources; provides suggestions for continuous improvement
- Ability to perform basic analytical tasks related to creating and comparing data files.
- Ability to interpret customer request and provide appropriate data and support.
- Ability to identify opportunities for improvement.
- Provides support to the brands related to operational requests and activities.
- Executes project tasks and supports established project plans.
- Ability to perform all tasks assigned for maintaining HR systems, data, and applications.
- Associate’s degree or equivalent combination of education and related work experience
- 4+ years of HRIS experience w/ Associate’s - 2-4 years of HRIS or analytical experience w/ Bachelor’s
- Critical Thinking Skills
- MS Office experience (Excel)
- Written and Spoken communcation
- Analytical skills
- Strong Attention to detail
- HR System Knowledge
- Ability to work independently
- Aptitude for comprehending and leveraging both HR and technical concepts for continuous improvement and process re-design.
- Maintain high level of confidentiality
- Able to handle multiple priorities
Nice-to-haves
- Bachelor’s degree preferred
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