Senior Operations Subject Matter Expert, Signals Operations
Job Description:
- Travel extensively (up to 75%) to support fielding, training, and operational deployment at military installations
- Provide hands-on support to Warfighters for system configuration, validation, customization, and training
- Serve as the operational liaison between users and engineering teams to validate system performance and resolve issues
- Capture user feedback, workflows, and mission needs to inform product development and enhancements
- Support development and implementation of Tactical NetOps capabilities aligned with Army operational requirements
- Translate operational concepts into technical requirements and actionable development inputs
- Validate operational use cases and identify gaps in current system capabilities
- Develop and deliver high-quality briefings, reports, and training materials to stakeholders
- Improve training documentation and operational guides when not deployed
- Collaborate cross-functionally to communicate complex operational insights clearly and effectively
Requirements:
- 10 years, or more of experience in Army tactical signal operations, networking systems, and radio communications
- Prior service as a Warrant Officer, Commissioned Officer, or NCO
- Experience in 25, 26, or 255 series MOS / Signal Corps / related functional areas
- Deep understanding of Army tactical networks and communications equipment at Division and below
- Proven ability to operate in both technical and operational environments
- Strong analytical, problem-solving, and decision-making skills
- Demonstrated experience interfacing with military leadership and cross-functional teams
- Ability to work independently in high-tempo, geographically dispersed environments
- Experience gathering, analyzing, and presenting operational data and insights
- Strong proficiency with Microsoft Office and standard productivity tools
- Excellent written and verbal communication skills
Benefits:
- flexible work schedules
- health insurance coverage
- paid time off
- 401k with a company match
- paid parental leave
- access to wellness programs
- community game room
- massage chair
- escape room
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