Compliance Manager - Agent Regulatory Compliance/Agent Misconduct (Hybrid)
About the position Direct the day to day operations of the compliance department. Analyze and resolve problems regarding state insurance departments complaints, changes in laws and regulations, investigations (AML, fraud, market conduct) or filings/correspondence with state insurance departments.
Responsibilities
- Develop and execute oversight programs for agents, agencies and broker dealers selling insurance and annuity products.
- Monitor agent, agency, and broker dealer activities for compliance with state, federal, and company regulations.
- Review sales practices, suitability, and documentation to ensure adherence to standards.
- Analyze trends and patterns in agents performance and compliance issues to recommend training and process improvements.
- Lead a team responsible for insurance and annuity agent monitoring, support and compliance
- Identify and assess potential compliance risks related to agent behavior and sales practices.
- Direct and assign projects to technical and administrative staff.
- Review projects for completeness and overall performance of compliance department staff.
- Determine impact on administrative and marketing functions in regard to legislation changes.
- Assist in the development of new marketing materials and concepts.
- Create response to complex complaints.
- Oversee complex investigations.
- Initiate projects to improve the efficiency of the compliance department.
- Develop analytical abilities of technical staff to enable them to achieve degree of expertise.
- Establish departmental policies and procedures.
- Prepare reports on operation of department.
- Represent the company at various industry related meetings.
- Assist in evaluating overall Compliance Risk factors.
- Assist the legal department with state insurance department audits, corporate audits, and internal audits.
- Support and drive the continuous improvement of team performance by tracking key KPIs, recommending enhancements to core processes, and helping implement tools or solutions that improve workflow efficiency.
Requirements
- Bachelor’s degree in business, marketing, political science, pre-law, paralegal or other relevant area.
- Minimum of 5 years insurance or securities experience.
- Strong knowledge of insurance and annuity products and regulatory requirements (FINRA, NAIC, state insurance laws, etc.) regarding financial crimes and insurance compliance.
Nice-to-haves
- At least 1 year supervisory experience preferred.
- Excellent written and verbal communication skills.
- Advanced analytical, interpretive, organizational and negotiations skills.
- Understanding of contract law and company operations.
Benefits
- Competitive Pay
- Bonus for Eligible Employees
- Benefits Package
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Adoption Assistance
- Employee Assistance Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
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