[Remote] Customer Service Representative (Sales Focus, Remote)
Note: The job is a remote job and is open to candidates in USA. Convertros is a remote-first sales organization focused on driving growth for U.S. clients. The Customer Service Representative plays a key role in handling inbound leads, building relationships, and converting interest into action.
Responsibilities
- Handle inbound leads and convert them into bookings, appointments, or enrollments
- Manage daily performance metrics with full accountability for results
- Collaborate with leaders for ongoing feedback and real-time coaching
- Contribute to a fast-paced, data-driven sales culture focused on growth
Skills
- Strong communication and interpersonal skills
- Fast learner with a proactive and goal-oriented attitude
- Comfortable with structure, targets, and measurable outcomes
- Fluent English (written and spoken)
- No prior sales experience required - training provided (entry-level friendly)
- 100% remote — work from anywhere
- Collaborative, multicultural, and growth-focused environment
- Regular 90-day performance and promotion reviews
- Must have access to reliable internet and a quiet work setup
- Full-time (40 hours/week), between 12 PM and 12 AM EST, with availability on Saturdays
Benefits
- Weekly performance-based pay
- Fully remote, global work model
- Career growth every 90 days
- Structured training and real-time coaching
- Transparent, merit-based promotions
- Paid training: $16 USD/hour
Company Overview