Senior Manager, Asset Protection – US East

Your Opportunity at ARC’TERYX

As the Senior Manager, Asset Protection - US East, you will play a critical role within the North America Retail team by supporting our employees and business operations in all aspects of risk and loss mitigation. In this role, you will lead the execution of Asset Protection best practices, policies, and programs within your assigned coverage area. You will work closely with retail store, field, and corporate leaders to identify opportunities, align on priorities, and establish consistent ways of working to achieve our collective goals. You will manage and maintain the physical security, shrink mitigation, and case management programs in support of the broader regional and global strategy. Additionally, you will serve as the primary point of contact all physical risk incidents and emergencies within your assigned area and support teams through the crisis response framework.

This role can be hired remote. Business operations occur on PST time zone.

Meet Your Future Team

The Asset Protection and Resilience team is responsible for the mitigation of risk and reduction of losses across the entire business. This team operates across Retail, eCommerce, Corporate Offices, and Supply Chain to ensure the safety and security of all Arc’teryx assets. The Asset Protection and Resilience team is tasked with continually improving the consumer and employee experience while mitigating risks through the implementation of tools, policies, and awareness. This team works closely with every function of the broader organization to achieve this mission.

Your Opportunity at ARC’TERYX

As the Senior Manager, Asset Protection - US East, you will play a critical role within the North America Retail team by supporting our employees and business operations in all aspects of risk and loss mitigation. In this role, you will lead the execution of Asset Protection best practices, policies, and programs within your assigned coverage area. You will work closely with retail store, field, and corporate leaders to identify opportunities, align on priorities, and establish consistent ways of working to achieve our collective goals. You will manage and maintain the physical security, shrink mitigation, and case management programs in support of the broader regional and global strategy. Additionally, you will serve as the primary point of contact all physical risk incidents and emergencies within your assigned area and support teams through the crisis response framework.

This role can be hired remote. Business operations occur on PST time zone.

Meet Your Future Team

The Asset Protection and Resilience team is responsible for the mitigation of risk and reduction of losses across the entire business. This team operates across Retail, eCommerce, Corporate Offices, and Supply Chain to ensure the safety and security of all Arc’teryx assets. The Asset Protection and Resilience team is tasked with continually improving the consumer and employee experience while mitigating risks through the implementation of tools, policies, and awareness. This team works closely with every function of the broader organization to achieve this mission.

Your Opportunity at ARC’TERYX: As the Senior Manager, Asset Protection - US East, you will play a critical role within the North America Retail team by supporting our employees and business operations in all aspects of risk and loss mitigation. In this role, you will lead the execution of Asset Protection best practices, policies, and programs within your assigned coverage area. You will work closely with retail store, field, and corporate leaders to identify opportunities, align on priorities, and establish consistent ways of working to achieve our collective goals. You will manage and maintain the physical security, shrink mitigation, and case management programs in support of the broader regional and global strategy. Additionally, you will serve as the primary point of contact all physical risk incidents and emergencies within your assigned area and support teams through the crisis response framework. This role can be hired remote. Business operations occur on PST time zone.   Meet Your Future Team: The Asset Protection and Resilience team is responsible for the mitigation of risk and reduction of losses across the entire business. This team operates across Retail, eCommerce, Corporate Offices, and Supply Chain to ensure the safety and security of all Arc’teryx assets. The Asset Protection and Resilience team is tasked with continually improving the consumer and employee experience while mitigating risks through the implementation of tools, policies, and awareness. This team works closely with every function of the broader organization to achieve this mission. If you were in the Senior Manager, Asset Protection – US East role now, here are some of the core activities you would be doing:

Driving the broader regional and global Asset Protection strategic initiatives within your market.

Collaborating with retail and cross functional partners to drive risk and loss reduction activities and programs.

Identifying and supporting areas of risk opportunity at the store, market, and regional level.

Conducting regular store visits as part of the shrink mitigation program, new store openings, high risk store support strategy, and other market support needs as identified with your retail partners.

Managing and maintaining incident reports, investigations, and other requirements in the Arc’teryx case management system.

Are you our next Senior Manager, Asset Protection – US East?

You have 8+ years of Asset Protection, Enterprise Resilience, or Corporate Security experience, preferably in the retail industry

You have advanced learning and development, such as a post-secondary degree in Criminal Justice, Occupational Safety, Security, or a similar business-related field

You have spent time in a government agency or military branch will be considered as a substitute in consideration of other qualifications

You have advanced certifications such as CFI, LPC, CLCP or other similar credentials

You have direct experience in shrink reduction programs, physical security solutions, and emergency response protocols

You have experience effectively communicating data in a way that enables strategic decision-making

You have excellent verbal and written communication skills

You are a strong advisor with the ability to build relationships and influence stakeholders at a global level

You have exceptional interpersonal and leadership skills and proven experience building high-performing teams

You are proactive in identifying the root cause of issues and developing solutions

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

You seek the best (not always the easiest) solutions, with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it

Candidates must have the ability to travel up to 50% of their working time.

Compensation: The salary range for this role is CAD$125,000 - CAD$164,000. Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).

• Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.

• Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).

• Family support - Parental leave top-up and a nesting period for new parents.

• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

 *Eligibility for certain programs may vary by role.

Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through. Apply To This Job