Proposal Manager

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Proposal Manager is an individual contributor responsible for proposal efforts as a subject matter expert across Versaterm’s Pre-Sales proposal operations. This role applies expertise in public sector procurement and enterprise SaaS proposals to ensure high-quality, compliant, and competitive submissions across product lines. This role provides work guidance, training and informal mentorship to proposal specialists and supports continuity of knowledge, best practices and process maturity across the function.

What You Do

• Independently manage and execute high‑complexity, multi‑product RFPs, RFIs, RFQs, and other solicitation responses.
• Review and interpret procurement requirements and translate them into detailed proposal action plans.
• Develop and review proposal content to ensure technical accuracy, compliance, and alignment with solution capabilities.
• Ensure proposals meet all submission requirements, deadlines, and formatting standards.
• Maintain and improve proposal library content to ensure accuracy, consistency, and relevance across all Versaterm products.
• Identify gaps in reusable content and collaborate with cross‑functional stakeholders to develop updated responses.
• Conduct detailed compliance and quality reviews prior to submission.
• Identify inefficiencies and propose process improvements to enhance proposal throughput and quality.
• Act as a subject‑matter expert for proposal processes, tools, and public sector bid requirements.
• Provide direction and guidance to proposal specialists on execution standards, timelines, and quality expectations.
• Support training and ramp‑up of new or less‑experienced proposal team members, including documentation and knowledge transfer.
• Serve as a continuity resource during role transitions or changes in staffing.
• Partner with the Pre‑Sales Manager and Pre‑Sales Consultants to ensure solution descriptions accurately reflect capabilities and delivery expectations.
• Collaborate with Sales, Product Management, Legal, Finance, and Implementation teams to gather required inputs and approvals.

What You Bring

• Bachelor’s degree in Marketing, Communications, Public Administration, Criminal Justice, or a related field required.
• 3-5+ years of experience in progressive experience responding to RFPs within SaaS, public sector, or government technology environments.
• Demonstrated experience managing complex, enterprise‑level proposal responses independently.
• Prior experience supporting or training other proposal contributors preferred.
• Strong understanding of public sector procurement processes and compliance requirements.
• Advanced proficiency with proposal management systems and content libraries.
• Expert-level writing, editing, and document structuring skills.
• High attention to detail and ability to manage multiple concurrent deadlines.
• Advanced proficiency in Microsoft Office Suite, SharePoint, and Adobe PDF.
• Experience with bid portals and opportunity tracking systems; BidPrime and Responsive (RFPIO) experience strongly preferred.

Note: This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada. Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].