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Director of Facilities

Work from home Full-time role Hiring

The Director of Facilities provides enterprise-level leadership for all maintenance, facilities operations, and capital improvement initiatives across a national portfolio of 110 communities and growing, comprised of student, multifamily and build-to-rent properties. This role is responsible for developing scalable infrastructure, driving operational excellence, and protecting asset value while supporting ownership objectives and delivering a high-quality resident experience.

What You’ll Do

Enterprise Facilities Strategy

  • Develop and implement a national facilities strategy aligned with ownership and operational goals
  • Standardize maintenance policies, procedures, and KPIs across all communities
  • Partner with Operations, Asset Management, and Ownership groups to drive NOI and asset preservation
  • Build scalable systems to support continued portfolio growth

Operations Oversight

  • Oversee maintenance performance across multi-layered teams
  • Ensure consistency in service delivery including work order completion and unit turn performance
  • Drive adoption of centralized systems for maintenance tracking and reporting
  • Oversee student turn planning, preparation and execution

Capital Projects & Asset Management

  • Lead planning and execution of capital programs
  • Oversee large-scale renovations and system upgrades
  • Establish capital planning frameworks and lifecycle strategies
  • Manage vendor programs and procurement strategies

Financial Leadership

  • Own facilities-related budgets (OPEX + CapEx)
  • Track KPIs including cost per unit and service metrics
  • Identify cost-saving initiatives

Organizational Leadership

  • Frequent interaction and collaboration with executive team and clients
  • Lead regional maintenance directors and corporate teams
  • Develop training programs and leadership pipelines
  • Standardize hiring and performance management practices

Compliance & Risk

  • Ensure compliance with OSHA, EPA, and Fair Housing regulations
  • Oversee safety programs and audits
  • Manage emergency response procedures

Vendor Management

  • Establish national vendor partnerships
  • Negotiate contracts and pricing structures
  • Drive procurement efficiencies

Requirements

Skills & Experience Needed

  • 7+ years of facilities, maintenance, or property operations leadership experience supporting multi-site or multi-property portfolios
  • Experience working within a third-party property management environment supporting multiple ownership groups or client stakeholders
  • Experience leading capital improvement (CapEx) projects, including planning, budgeting, vendor coordination, and execution across multiple properties or portfolios
  • One or more industry certifications required (CAMT, HVAC, EPA Universal, etc.)
  • Experience using property management or facilities management systems; Entrata Facilities highly preferred.
  • Experience managing or supporting facilities operations across multiple locations (regional or national preferred)
  • Ability to travel 25–50% nationally to support portfolio operations.
  • Valid driver's license and ability to travel independently
  • Valid passport or ability to obtain passport for potential international travel
  • Experience communicating with executive leadership, ownership groups, and operational teams
  • Experience managing multiple priorities, deadlines, and cross-functional initiatives
  • Strong written and verbal communication skills in English
  • Experience creating executive-level presentations (Canva preferred)
  • Proficient and confident in using technology, including computers, mobile devices, various software needed to perform essential duties and responsibilities

Benefits

  • Up to 12 weeks paid parental leave + one year of diapers, on us
  • 15 Days of PTO + 2 additional “Wellbeing Days”
  • 401(k) Match
  • Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
  • Commitment to leadership training and growth opportunities
  • Additional rewards and recognition

#ZR

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