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Consumer Operation Analyst

Work from home Full-time role Hiring

We're looking for a Consumer Operation Analyst to strengthen our consumer insights engine by analyzing large-scale social media data at an industry level.

This role plays a key part in transforming raw data into structured, ready-to-use insights that help our Data Analytics Team work faster, smarter, and more effectively.

This position is ideal for new graduates or early-career professionals who are passionate about data, social media, and turning information into meaningful insights.

Key Responsibilities:

  • Analyze large-scale social media datasets (200,000+ data points) to identify trends, patterns, and industry-level insights
  • Prepare and structure consumer and industry data as a central knowledge source for Data Analytics Team
  • Collaborate with Insight, Product, and internal teams to translate data into actionable learnings

Qualifications:

  • New graduates are very welcome
  • Strong analytical and logical thinking skills (background in statistics or data analysis is a plus)
  • Interest in consumer behavior and social media trends.
  • Solid Excel skills (Pivot Table, VLOOKUP / XLOOKUP)
  • Able to present data clearly using PowerPoint
  • Basic English reading and writing skills
  • Experience with Power BI or data visualization tools is a plus
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