Sales Assistant
Job Title: Sales Admin
Location: Latin America (Remote)
Working Hours: Monday - Friday, 08:30 AM - 05:00 PM CST
Position Overview: We are seeking a detail-oriented and self-motivated Sales Admin to join our team. As a Sales Admin, you will play a key role in assisting with multi-site orders, maintaining spreadsheets, and entering a high volume of orders into the system. The ideal candidate will have experience in a fast-paced office environment, possess excellent communication skills, and be able to work efficiently both independently and as part of a team.
Responsibilities
- Maintain our CRM with pristine detail and up to date accuracy
- Continuously improve and learn to streamline processes.
- Update order details and notes as needed.
- Complete various data entry tasks to maintain spreadsheets.
- Timely and accurate order entry into both the order system and the inventory tracking system.
- Work on multiple items simultaneously while maintaining accuracy.
- Communicate with other employees and departments in a calm and professional manner.
- Adhere to all company policies, procedures, and codes of conduct.
- Provide customer service to clients.
- Great communication with clients via email.
- Answer customer inquiries regarding damaged or missing products and provide replacements as needed.
- Provide tracking and packing list information upon request for customers.
- Web order and Purchase Order entry daily - High Volume.
- Clear knowledge and understanding of products, website, and ordering systems.
Requirements
- High level of spoken English (near-native proficiency).
- Intermediate Google Sheets or Microsoft Excel skills.
- Experience in a Sales Team environment (preferred).
- Experience in an office environment with basic office productivity software experience required (Microsoft Word, Outlook, etc.).
Preferred Characteristics
- Reliable, dependable, detail-oriented, self-motivated, inquisitive, dedicated to the team, follows directions, can work independently.