[Remote] Field Service Technician (Remote in Cincinnati, OH)

Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is a global technology company that provides mailing and shipping solutions. As a Field Service Technician, you will enhance the client experience by managing a multi zip-code territory, diagnosing and repairing equipment, and ensuring clients are trained on using Pitney Bowes technology.

Responsibilities

• Manage a multi zip‑ ‑code territory within 2 hours of Cincinnati, Ohio, with up to 80% driving time
• Diagnose, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
• Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
• Use hand tools and small power tools to perform repairs, maintenance, and installations
• Maintain a safe, clean, and professional work environment

Skills

• Enjoy working with and repairing mechanical or electrical components
• Are comfortable with significant driving time and working independently in the field
• Are you motivated by the opportunity to earn additional income through service and parts sales
• Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods
• Have a valid driver's license, clean driving record, and reliable transportation
• Are familiar with Windows, PCs, and basic networking
• Have experience with automated or electro-mechanical equipment

Benefits

• 10% incentive on any service or parts sales you present to clients—giving you the opportunity to increase your earnings through your expertise and client rapport.
• Eligible for a company car after 6 months of employment (based on availability).
• Comprehensive benefits globally

Company Overview