[Remote] Content Creator - Review Responder
Note: The job is a remote job and is open to candidates in USA. Internet Brands is a fully integrated online media and software services company that provides specialized services for apartment community operators. They are seeking a Contract Review Response Writer to craft professional responses to resident reviews, ensuring a human touch in the responses while meeting strict deadlines.
Responsibilities
- Craft thoughtful, professional responses to resident reviews posted on major multifamily platforms
- Maintain a professional, empathetic tone in writing responses
- Meet deadlines consistently, ensuring a 24-business-hour turnaround time for responses
Skills
- Strong writing and communication skills
- Ability to write professional, empathetic responses to customer feedback
- Reliability and consistent availability to meet deadlines
- Willingness to learn the multifamily review space (training provided)
Benefits
- Health insurance options such as medical, dental, and vision coverage
- Flexible spending accounts (FSA) for medical and dependent care
- Short-term and long-term disability insurance
- Life and AD&D insurance
- 401(k) retirement savings plan with a company match
- Paid time off (PTO)
- Paid holidays
- Commuter benefits
- Access to our Employee Assistance Program (EAP)
- Well-being coaching services
- Voluntary benefits such as home, auto and pet insurance
- Discounted legal and financial services
Company Overview