Build, Operations Analyst and Chief of Staff
RAVL is a company dedicated to helping technologists accelerate their careers. The Build Chief of Staff role involves coordinating and executing strategies for the Build leadership team, ensuring effective operations and communication across various functions.
Responsibilities
- Coordinate Build leadership forums, planning cycles, OKRs, and cross-functional working sessions
- Prepare agendas, consolidate inputs, track actions, and support follow-through on decisions
- Support translation of Build strategy into coordinated execution across Build functions
- Track initiative progress, dependencies, and risks, providing clear summaries to leadership
- Assemble workforce planning and capacity views in partnership with Sales, Delivery, and Build leaders
- Facilitate alignment on staffing models, sponsorship practices, and team health approaches
- Act as a coordination and escalation point for contingent workforce resources and contractors
- Support collection and visibility of engagement health and delivery metrics
- Coordinate and facilitate SOW and proposal review sessions, ensuring the right inputs and stakeholders are present
- Partner with Finance and Operations to assemble utilization, margin, and profitability views for Build leadership
- Serve as a coordination interface between Build and adjacent functions such as Sales, Finance, People, and Operations
- Support clear, consistent communication of priorities, decisions, and changes across Build
Skills
- Experience supporting operating rhythms such as planning cycles, OKRs, and leadership forums
- Coordination of cross-functional working sessions, including agendas, notes, and action tracking
- Exposure to strategy-to-execution planning and helping translate priorities into actionable plans
- Experience tracking initiative progress, dependencies, and risks, and escalating issues as needed
- Experience preparing clear summaries and updates for leadership and stakeholders
- Exposure to workforce planning and capacity tracking in partnership with delivery and functional leaders
- Supporting staffing coordination and visibility into team health and engagement metrics
- Coordinating with contractors and contingent workforce resources as a point of contact
- Exposure to commercial and financial processes, including SOW/proposal reviews and utilization reporting
- Experience working cross-functionally with Sales, Finance, People, and Operations to support alignment and communication
Benefits
- Flexible, client-aligned work model — autonomy with accountability, adapting to client delivery needs
- Variable bonus & RRSP contributions tied to performance and delivery impact
- 4 weeks paid time off (plus public holidays)
- Paid professional development days and continuous learning opportunities
- Comprehensive health & dental coverage, including mental health support
- Commitment to lifelong learning — continuous improvement through training, mentorship, and certification
Company Overview