Legal Operations Analyst, Global

About the position About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Department Overview The Legal Operations function sits within the Legal Department and is responsible for optimizing how legal services are delivered across the organization. Legal Operations focuses on improving processes, streamlining workflows, and leveraging technology, data, and analytics to increase transparency, reduce risk, minimize repetitive work, and enhance the overall effectiveness of the Legal team. Partnering closely with attorneys and business stakeholders, Legal Operations designs, implements, and continuously improves scalable operational frameworks that support the Legal Department’s strategic objectives and enable the team to operate efficiently in a fast‑growing, global environment. Position Overview This role can be based in Denver, CO, following our flexible work policy (3 days in-office, 2 days flexible). Or US, Remote. Vantage is seeking a highly motivated, solutions‑oriented Legal Operations Analyst to help scale how our global Legal team delivers results. This role sits at the intersection of legal, technology, and process improvement—partnering with attorneys and business stakeholders to streamline workflows, improve data visibility, and drive adoption of tools that make legal work faster, clearer, and easier to navigate. This is an opportunity to join a growing Legal Operations team, take ownership of meaningful initiatives, and make a measurable impact in a fast‑paced, continuously evolving environment. Success in this role is demonstrated through clearer intake and request‑management processes, improved visibility into legal work and performance metrics, strong adoption of legal‑tech tools and standard processes, and a Legal function that operates with greater consistency, efficiency, and transparency.

Responsibilities

• Administer and continuously improve legal operations tools (e.g., contract lifecycle management, eBilling, knowledge repositories), including configuration support, user access management, and issue troubleshooting.
• Partner with Legal stakeholders to identify opportunities to streamline workflows, reduce friction, and scale service delivery across the department.
• Support intake, triage, and request‑management processes, including routing, status tracking, and prioritization, to improve transparency and responsiveness.
• Document processes and maintain SOPs, playbooks, and knowledge‑base content to enable consistent execution and efficient onboarding.
• Build and maintain dashboards and recurring reports (e.g., KPIs, cycle times, throughput, backlog, quality metrics) to provide visibility into team performance and opportunities for improvement.
• Provide day‑to‑day support to attorneys and business partners through training, office hours, and how‑to guidance, and drive adoption of standard tools and processes.
• Assist with continuous improvement initiatives by tracking workstreams, documenting benefits, and sharing results and best practices across the global Legal team.
• Review and update contract metadata to ensure data accuracy, consistency, and cleanliness.

Requirements

• Familiarity with, or strong curiosity about, legal operations and legal‑technology tools (including CLM platforms, eBilling systems, and emerging technologies such as AI).
• Working knowledge of common commercial contract concepts and the contract lifecycle, including intake, drafting, review, negotiation, execution, amendments, and renewals, gained through legal operations, contract management, procurement, sales operations, paralegal support, or a related role.
• Experience implementing process improvements and/or automation initiatives that deliver measurable efficiency gains.
• Strong analytical skills with experience using data to identify trends, generate insights, and support decision‑making.
• Experience designing, building, and maintaining reports and dashboards that provide visibility into operational performance and outcomes.
• Ability to perform well under pressure and adapt quickly to evolving business needs.

Nice-to-haves

• Proficiency with Ironclad or other Contract Lifecycle Management tools, including workflow configuration and maintenance.
• Experience creating and maintaining process documentation such as SOPs and knowledge bases.
• Experience conducting gap analyses to assess current capabilities against business objectives and recommend solutions.
• Project management skills.

Benefits

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

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