Entry-Level Freight Handling, Dock Operations & Data Entry Associate – Logistics Support & Customer Service Role at arenaflex
About arenaflex – Pioneering the Future of Freight Logistics
arenaflex is a leading force in the national freight and logistics arena, delivering reliable, fast, and safe transportation solutions for a diverse range of industries. With a commitment to innovation, safety, and customer satisfaction, arenaflex has built a reputation for excellence across the United States, enabling businesses to move goods efficiently from point A to point B. As a growth‑focused organization, arenaflex invests heavily in its people, fostering a culture where every team member is empowered to learn, thrive, and contribute to the company’s mission of creating seamless supply‑chain experiences.
Why This Role Is Perfect For You
If you are seeking a hands‑on entry‑level position that blends physical dock work with data‑driven documentation, this opportunity is tailor‑made for you. You will gain exposure to the full cycle of freight handling— from loading and securing cargo to maintaining accurate electronic records—while developing essential workplace skills such as teamwork, problem‑solving, and safety compliance. No prior professional experience is required, but a strong work ethic, willingness to learn, and a passion for logistics will set you up for success.
Key Responsibilities
As a Freight Handling & Data Entry Associate at arenaflex, you will
- Operate motorized and manual equipment—including forklifts, pallet jacks, and hand trucks—to safely move freight across the dock area and into or out of trailers.
- Inspect freight and verify that documentation (type, weight, hazardous classification, etc.) matches the physical shipment using arenaflex’s electronic tracking system or manual logs.
- Secure cargo inside trailers employing pallets, straps, rope, and other restraining tools to prevent movement during transit.
- Identify damaged items, perform minor repairs when possible, and document any discrepancies for further action.
- Complete all required paperwork, digital forms, and daily reports accurately and on time, ensuring compliance with internal and regulatory standards.
- Provide courteous assistance to customers and service‑center personnel, answering basic freight‑related questions and helping them locate required documentation.
- Perform hostling duties, such as moving trailers within the yard, when instructed by supervisory staff.
- Adhere to all applicable laws, regulations, safety policies, and arenaflex operating procedures to maintain a safe work environment.
- Assist in miscellaneous tasks and special projects as directed, contributing to the overall efficiency of dock operations.
Essential Qualifications & Experience
What we require
- High school diploma or GED equivalent (preferred but not mandatory).
- Minimum age of 18 years.
- Basic math skills—ability to count, measure, and calculate freight weight and volume, with or without a calculator.
- Fundamental written and verbal communication abilities to interact effectively with coworkers and customers.
- Physical capability to lift and carry hand freight of varying weights repeatedly throughout the shift, including lifting dock plates that weigh approximately 100 lb and opening trailer doors requiring a 75 lb lift force.
- Able to bend, squat, twist, push, and pull freight safely and efficiently for extended periods.
- Ability to work both independently and as part of a collaborative team.
- Prior exposure to warehouse, dock, or freight handling environments is advantageous but not required.
- Willingness to learn and obtain any necessary certifications (e.g., forklift operator) within the first 90 days.
Preferred Skills & Attributes
- Experience with hostling or yard mule duties.
- Familiarity with basic safety protocols and personal protective equipment (PPE) usage.
- Proactive attitude toward identifying and solving on‑the‑job challenges.
- Comfort with using handheld devices or computer terminals for data entry.
- Strong attention to detail and commitment to accuracy in documentation.
Working Conditions & Environment
- Dynamic dock setting exposed to varied weather conditions (heat, cold, rain) and typical warehouse elements such as exhaust fumes, dust, and ambient noise.
- Shift hours may fluctuate based on operational demand, including early mornings, evenings, or weekends.
- Fast‑paced, deadline‑driven atmosphere requiring quick decision‑making and adaptability.
- Frequent interaction with service‑center staff, drivers, and external partners, fostering a collaborative workplace culture.
Compensation, Benefits & Perks
While exact salary ranges are determined based on local market data and individual experience, arenaflex offers a competitive hourly wage complemented by a comprehensive benefits package that includes:
- Health, dental, and vision insurance options.
- Paid time off (PTO) and holiday pay.
- Retirement savings plan with company matching contributions.
- Employee assistance programs for mental health and personal wellbeing.
- Opportunities for tuition reimbursement and professional development.
- Access to on‑site training for forklift certification and other safety credentials.
- Employee discounts on arenaflex services and partner offerings.
Career Growth & Development Opportunities
arenaflex believes that a motivated workforce fuels business success. As a new associate, you will have clear pathways to advance within the organization, including:
- Progression to senior dock associate, lead hostler, or shift supervisor roles.
- Cross‑training in inventory control, dispatch, or customer service functions.
- Eligibility for internal apprenticeship programs focused on logistics management.
- Mentorship from seasoned professionals who can guide you toward certifications such as OSHA safety training, hazardous materials handling, or advanced forklift operation.
Culture & Values at arenaflex
Our culture is built on three foundational pillars:
- Safety First: Every team member is empowered to stop work if unsafe conditions arise and is trained on rigorous safety standards.
- Teamwork & Respect: Collaboration across shifts and departments is encouraged, with an emphasis on mutual respect and open communication.
- Continuous Improvement: We champion innovative ideas, lean processes, and feedback loops that drive operational excellence.
Employees at arenaflex regularly participate in safety drills, team‑building events, and community outreach initiatives, reinforcing a sense of belonging and purpose beyond the dock floor.
Application Process
If you are ready to launch a rewarding career in freight logistics, we invite you to apply today. The selection process includes a brief online questionnaire, a virtual or on‑site interview, and a practical skills assessment (for equipment operation). arenaflex is an equal‑opportunity employer and welcomes applicants of all backgrounds, including veterans and individuals with disabilities. Accommodations are available upon request during any stage of the hiring process.
Take the First Step – Join arenaflex Today!
Embark on a journey where hard work meets growth, and every day brings new challenges and achievements. Submit your application now and become part of a forward‑thinking logistics leader that values your contributions and invests in your future.