Application & Platform Architect

The Application & Platform Architect defines and governs the architecture, scalability, performance, and integration strategy of the company’s SaaS Technology Products supporting B2B sales transformation. This includes oversight of:

• Core OutSystems platform architecture
• API-based AI capabilities and extensions
• Salesforce AppExchange product architecture
• Enterprise integrations across Salesforce, HubSpot, and other systems

This role ensures technical alignment with business strategy, drives solution quality, and provides architectural leadership across Product, Engineering, and IT. Key Responsibilities: Architecture & Design

• Define and maintain the application and integration architecture blueprint.
• Provide scalable solution designs for major features and integrations.
• Establish and enforce non-functional requirements (performance, security, scalability, availability, observability).
• Guide API-first integration patterns across platform and external systems.
• Maintain architecture documentation and conduct design reviews.

Salesforce App Architecture

• Architect and govern the Salesforce AppExchange product.
• Design secure multi-org integration patterns and versioning strategy.
• Ensure compliance with Salesforce security and managed package standards.
• Align Salesforce roadmap with company technology evolution.

AI Platform Architecture

• Architect AI-powered features and API-based extensions.
• Design scalable LLM integration and retrieval patterns.
• Establish secure and compliant data handling for AI services.
• Monitor performance and cost considerations for AI services.

Platform Stability & Governance

• Own architectural health, scalability, and reliability standards.
• Partner with DevOps and IT on infrastructure, monitoring, and disaster recovery.
• Lead root cause analysis for complex and cross-system issues.
• Contribute to technology roadmap and vendor selection decisions.

Technical Leadership

• Serve as architectural authority and mentor to engineering teams.
• Advise Product on technical feasibility and sequencing.
• Promote reusable patterns and reduction of technical debt.

Required Skills and Experience:

• 7+ years in software engineering/architecture.
• 3+ years hands-on OutSystems experience.
• Experience designing multi-tenant SaaS architectures.
• Strong API, integration, and identity management expertise.
• Experience with Salesforce-integrated applications.
• Experience integrating AI/LLM services within SaaS platforms.
• Understanding of AI governance, security, and cost controls.
• Knowledge of Salesforce APIs and platform constraints.
• Systems thinker with strong technical judgment.
• Able to communicate architecture trade-offs clearly.
• Balances hands-on depth with strategic foresight.
• Collaborative and pragmatic in agile environments.

Location: Remote (US residents only) About Us: Founded in 2003, Force Management is a management consulting firm focused on driving sales transformation. We help others unlock their fullest potential. We do this through the principle of service through our three-pronged approach to our customers, company, and community.

• Customers: We help our customers convert strategy into action resulting in profitable revenue growth.
• Company: We are made up of dynamic, elite individuals who thrive on being uncommon.
• Community: We seek to positively impact the communities in which we live, work, and play.

We are focused on explicitly aligning our customers with go-to-market strategies to sell on value. Through our Command Series trainings, we help companies define their differentiation and what’s most important for their buyers. Our sales tools create a bottom-line impact that exceeds revenue goals and drives lasting results. We offer a comprehensive bundle of benefits to satisfy your individual needs:

• Multiple health plan options through nationally recognized carriers
• Dental and vision insurance
• Healthcare Spending Accounts (FSA and HSA)
• Paid Leave Options
• Discretionary Paid Time Off
• 401(k) options with company match
• Company-paid Basic Term Life and Personal Accident Insurance
• Voluntary Group Life, AD&D, and Disability Insurance

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