Golf Ranger; Aurora Hills - Seasonal

Position: Golf Ranger (Aurora Hills - Seasonal)

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation work spaces

This is classified as a Seasonal position where the selected candidates' length of employment will not exceed six (6) consecutive months and can work up to 40 hours a week. This position does not provide medical benefits. This position earns sick leave in accordance with the Healthy Families and Workplace Act

• This position involves greeting customers, answering questions, giving directions or any other service that will improve customer satisfaction. Provide excellent customer service while on duty.
• Assure the proper pace of play during round of golf
• Assure the Golf Division's policies are being followed.
• Assist golf shop with messages to golfers
• Assist golfers in emergency situations
• Keep peace on golf course between golfers and groups
• Ensure litter or debris is picked up and golf course is as tidy as possible
• Assist with providing drinking water if available to golfers
• Assist golf shop staff with outside services duties when necessary
• Periodically check restrooms on course and identify problems
• Communicate with all other staff in maintenance/ outside services and pro shop at all times to issues that need addressing.
• Starter Duties involve greeting customers at the first tee and providing correct information.
• Ensure all paperwork is taken care of and ensuring everyone is paid to play with a receipt in hand
• Assure orderly flow of play in accordance with reserved tee times and that groups hit off at the correct time
• Regularly communicate with the golf shop staff in regard to problems that may arise and rectify problems in advance
• Follow the City of Aurora Policy and Procedure manual for operational issues
• Thorough understanding of the golf operation and all golf shop positions including maintenance and outside services
• Other duties to be assigned as needed
• Awareness that the customer experience must be the priority if we are to be successful
• Understanding that as a government employee, it is our job to serve the public
• Awareness of the importance of treating everyone with equal respect and kindness
• Awareness of generally accepted cash handling best practices
• General knowledge of the traditions surrounding the game of golf
• Strong interpersonal skills showcased by a genuinely friendly nature (in-person and phone)
• Servant oriented attitude – desire to help customers feel welcome and appreciated
• Exhibits a calming influence in conflict situations
• Knowing when to offer assistance to help with a situation
• Experienced in traditional computer operations and windows-based programs
• Competitive total compensation package
• Rich benefits package with low employee costs
• Generous paid-time-off program (Vacation, Sick and Personal leaves)
• Retirement pension plan
• Rewarding public sector work impacting a large and diverse community
• Growing city and employee population
• Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
• On-site fitness center and wellness programs
• Remote work opportunities
• Please show all your employment history, including military service and related documentation (DD214) on the application.
• Leaving blanks or omitting previous employment may result in your disqualification from employment.
• City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of education attained by the candidate that is listed on their application materials.
• The City of Aurora requires all applicants for employment, who are offered positions with the City, to undergo a thorough criminal background check, drug testing for safety sensitive position and possible credit check for select positions. All job applicants shall be asked to electronically consent to or sign a release authorizing a criminal background check and submit a urine sample for the purpose of testing for a wide variety of prohibited and/or controlled substances.

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• Applicants who hold a Commercial Driver’s License will also be required to undergo alcohol testing using an Evidential Breath Testing Device.

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