[Remote] Service Technician

Note: The job is a remote job and is open to candidates in USA. Atlas Copco is increasing its presence within the field service area to provide safe and high-quality service efficiently. The Service Technician Trainee will perform routine preventive service, troubleshoot and repair equipment, and ensure a great customer experience by communicating effectively with customers and the Service Manager.

Responsibilities

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
• You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
• You will attend training at our Air Academy as well as train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• You will set, install, and pipe compressor systems as needed
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations
• You will be subject to random drug testing

Skills

• You have a valid driver's license and are fluent in English
• A High School Diploma or equivalent
• You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling
• You have a basic understanding of mechanics and electrical theory
• You can use computers to complete work orders
• You are customer-focused and take ownership of meeting the customer's needs

Benefits

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time
• Life & Disability insurance
• Paid training
• Excellent paternal, adoption, and maternal leave

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