Web Merchandiser, Beauty

About the position We’re looking for a Site Merchandiser who’s ready to help level up some of the most iconic brands in beauty. If you love building beautiful online experiences, curating product stories, and shaping how shoppers discover their next must-have tool, this role is for you. You’ll be hands-on with our digital storefront—organizing products, optimizing collections, powering promotions—and ensuring every visit to our DTC website feels premium, seamless, and shoppable. As part of a fast-growing DTC team, you’ll report to the Sr. Manager of DTC and help bring our digital vision to life.

Responsibilities

• Maintain and optimize product listings (PDPs), ensuring pricing, imagery, category tagging, attributes, and copy are accurately represented
• Bring your Creative A Game to support homepage, PLP, and PDP merchandising updates for seasonal campaigns, new launches, and promotional campaigns throughout the year
• Build and manage site promotions, including discount codes, bundles, and offer-based campaigns — aligned with marketing and inventory priorities.
• Assist with building and managing category, collection, and new landing pages
• Deploy site merchandising assets (banners, lifestyle imagery, videos) produced by Creative and Brand Marketing team
• Conduct daily site QA, identifying broken links, inaccurate content, non-functional promotions, and visual inconsistencies, maintaining a structured punch list of fixes
• Monitor category sort order, site search configuration, and product ranking logic to improve consumer journey, discovery, and conversion
• Create and support an A/B testing roadmap by deploying and merchandising test variants across homepage, PLPs, PDPs, navigation, and search
• Provide cross-functional support to Paid Media, CRM/Email Marketing Agency, Product, Creative, and Brand teams to bring campaigns to market on time
• Maintain competitive awareness, tracking best-in-class eCommerce merchandising, product education flows, and promotional offer presentation
• Assist with pulling basic reporting insights (click-through rates, bestselling products, category performance, add-to-cart rates, placement trends) to inform merchandising changes
• Support organic SEO strategy by partnering with agency to optimize category structure, PLP meta data, H1s, on-page content, and internal linking logic
• Partner with Warehouse and Logistics teams to validate fulfillment timing, stock accuracy, and inbound/outbound shipment visibility
• Flag low-inventory or out-of-stock risks and support deployment of alternate merchandising rules (ETAs, substitute SKUs)

Requirements

• Minimum 3-5 years of experience in ecommerce merchandising, site operations, or digital content—ideally with a premium or modern consumer brand
• Deep interest in online merchandising and delivering standout digital experiences
• Hands-on experience with Salesforce Commerce Cloud, or other CMS tools
• Proven ability to troubleshoot content issues quickly while maintaining high accuracy
• Detail-driven, structured, and motivated by accuracy and excellence
• A creative problem-solver excited to learn how merchandising influences revenue
• Resourceful, digitally curious, and not afraid to dig into the “why” behind what works
• Energized by cross-team collaboration and working on seasonal DTC sale moments like BFCM, summer sales, or new tool launches
• Someone who takes ownership of their work and is willing to grow with the business
• Highly organized by nature — able to manage many updates simultaneously with accuracy and structure, while working across many different internal teams
• Curious and creative thinker who enjoys testing visuals, layouts, and storytelling
• Passion for consumer behavior, product discovery, and site experience optimization
• Understanding of KPIs and revenue levers: CTR, AOV, CVR, category performance, search behavior, and conversion trends

Benefits

• Comprehensive Medical/Dental/Vision plans
• Generous Paid Time Off Programs
• Life & Disability Insurance
• FSA/HSA/Dependent Care FSA
• Paid Parental Leave
• 401k and company match
• EAP & Employee Wellness Programs
• Volunteer Days Paid Time Off
• Free breakfast and lunch in the Stamford office

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