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ACADEMIC SUCCESS ADVISOR

Work from home Full-time role Hiring

Arizona State University is the largest public university in the United States, dedicated to academic excellence and broad access. They are seeking an Academic Success Advisor to provide direct support to undergraduate students, focusing on enhancing student engagement and successful transitions to university life.

Responsibilities

  • Provide personalized, intentional, and holistic advising support to new and first-year students to ensure successful transition to ASU and ongoing success as a student
  • Teach multiple sections of a first-year student success course and provide associated academic advising support to those students
  • Provide guidance and advice to students related to degree progression and completion, including but not limited to: exploring other majors, minors and certificates, extracurricular activities, study abroad programs, research, and internships
  • Connect students with appropriate resources including, but not limited to: tutoring, coaching, counseling, and career services
  • Work collaboratively with academic units and university offices services to provide individualized and timely student support and follow-up
  • Identify challenges facing students, and offer appropriate support, and outreach to students who are experiencing challenges in multiple facets of their university experience
  • Monitor first-year student academic progress through a variety of reporting tools including eAdvisor, DARS, and Salesforce
  • Provide initial welcome and course registration support for new transfer students

Skills

  • Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
  • Evidence of a Master's Degree completed or in progress
  • Experience teaching coursework or leading workshops for students in an educational environment
  • Experience demonstrating sensitivity to needs of a diverse student population
  • Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies
  • Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes
  • Experience in the use of internet-based research tools, Google Suite, and Microsoft Office computer applications
  • Experience using student information systems such as PeopleSoft, Salesforce, and DARS
  • Experience in rapidly adapting and effectively utilizing new technology, practices, policies and methods
  • Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration, faculty and other interested parties
  • Experience in working effectively in an environment subject to quickly changing priorities
  • Evidence of effective communication skills
  • Experience in interpreting student needs and determining when referral to other University resources is appropriate
  • Demonstrated knowledge of ASU academic structure and organization
  • Demonstrated knowledge of academic programs, colleges, and departments university-wide

Company Overview

  • Arizona State University is a public research university offers undergraduate, graduate, and professional programs across various fields. It was founded in 1886, and is headquartered in Tempe, Arizona, USA, with a workforce of 10001+ employees. Its website is http://www.asu.edu.
  • Company H1B Sponsorship

  • Arizona State University has a track record of offering H1B sponsorships, with 206 in 2025, 159 in 2024, 202 in 2023, 158 in 2022, 102 in 2021, 91 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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