SAP Concur - Sales Development Specialist

SAP is a leading company that helps the world run better by providing innovative solutions across various industries. They are seeking a Sales Development Specialist responsible for identifying and creating new qualified opportunities for Account Executives and managing inbound and outbound leads. The role emphasizes building relationships, achieving metrics, and utilizing digital tools for effective prospecting.

Responsibilities

• The Sales Development Specialist is responsible for identifying and creating new qualified opportunities for their Account Executives
• This includes qualification of all inbound and outbound leads via the phone, web, email, corporate events, and direct mail campaigns
• SDRs who establish high performance and are strong representations of the SAP Concur Core Values will have potential for new challenges and career advancement within the SAP Concur organization
• You will report to a Sales Development Manager who values in-the-moment coaching, weekly one on one, as well as autonomy to allow you to run your business the way it works for you
• You own your territory as if you were running your own business
• You’re driven to build knowledge of SAP Concur’s product offerings, competitors, and the outcomes our customers seek from our solutions
• You will confidently overcome objections and face the challenges that come with prospecting and calling head-on
• You will effectively communicate Concur’s value propositions to key decision makers
• You will build and maintain strong relationships with sales and marketing teams through clear, confident communication
• You will work professionally and effectively to build strong cross-functional partnerships
• You will achieve and exceed weekly and monthly metrics (appointments, qualified leads, new contacts, conversations of value, etc.)
• You will be responsible for both inbound and outbound motions, actively engaging with leads through various channels such as phone, Drift chat, web, email, corporate events, and direct mail campaigns
• You will leverage digital assets and employ a multi-channel approach to maximize effectiveness by leveraging advanced tools like Iris, Outreach/ReviO, Consensus, Demandbase, ConnectAndSell, LinkedIn Sales Navigator and Drift to engage prospects across multiple channels simultaneously
• This strategic approach allows SDRs to reach prospects where they are most active, personalize their outreach efforts, and maintain consistent communication throughout the sales cycle
• You will be given opportunities to participate in development programs such as leadership development and sales readiness programs
• You will have frequent opportunities to be recognized and celebrated by your peers and leaders through awards, shout-outs, and daily performance stack rankings

Skills

• 1-3 years of professional experience, or a post-secondary degree or certification
• Ability to confidently overcome objections and face challenges with prospecting and calling
• Effective communication of Concur's value propositions to key decision makers
• Ability to build and maintain strong relationships with sales and marketing teams
• Achievement and exceeding of weekly and monthly metrics (appointments, qualified leads, new contacts, conversations of value, etc.)
• Engagement with leads through various channels such as phone, Drift chat, web, email, corporate events, and direct mail campaigns
• Leverage of digital assets and employ a multi-channel approach to maximize effectiveness
• Participation in development programs such as leadership development and sales readiness programs
• Demonstration of grit, curiosity, trustworthiness, teamwork, and value for customers' time
• Resilience and passion for work with a commitment to win
• Empathy for customers' struggles and challenges
• Confidence and clarity in communication with peers and customers
• Investment in teamwork and comradery with a competitive spirit

Benefits

• Generous medical, dental, and vision coverage for full-time employees and their dependents, which includes your pets.
• Paid time off, personal time, and sick leave.
• Industry-leading 401k retirement plans, and employees can participate in OWN SAP, which gives you the opportunity to own part of a Fortune 20 company.
• Recognizes our individuals and teams through floor-wide communications and regular celebrations.
• Supporting and promoting employee resource groups.
• Employee referral bonus program.

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