RV Orientation & Delivery Specialist (Sales & Technical)

Pete's RV Center is a family-owned business that has been serving the outdoor community since 1952. They are seeking an RV Orientation & Delivery Specialist to educate customers on RV systems, coordinate deliveries, and drive accessory sales, with a focus on customer satisfaction and performance-based earnings.

Responsibilities

• Perform final RV walkthroughs and demonstrate RV systems, features, and components
• Teach customers how to safely operate key RV systems (power, water, propane, leveling, slide-outs, etc.)
• Review pre-delivery inspection checklists and delivery paperwork with the customer
• Ensure required documentation is complete and compliant with dealership standards
• Maintain accurate customer and service records for warranty and dealership requirements
• Recommend accessories, upgrades, and protection products that improve the customer's RV experience
• Help customers choose the right products based on their RV and camping style
• Present products in a helpful, customer-first way (not pushy)
• Work toward sales goals and performance targets on the commission side of the role
• Earn commission based on results — the more you sell and the more goals you hit, the more you earn
• Work closely with Sales and Service teams to schedule sold units for final delivery
• Monitor pre-delivery readiness and communicate updates to customers
• Stay current on factory recalls, product updates, and new RV features
• We provide in-house training and support, and we're looking for someone who also takes initiative to keep learning
• For the right candidate, there may be opportunities to represent the dealership at RV shows and events across New England and Pennsylvania, offering additional sales opportunities and earning potential

Skills

• Strong communication and customer service skills
• Mechanical aptitude (RV/auto/marine/powersports experience is a plus but not 100% necessary)
• Comfortable recommending and selling products in a customer-friendly way
• Self-motivated and driven to earn more through performance-based commission
• Organized, dependable, and able to manage paperwork and follow-through
• A team player who takes pride in customer satisfaction
• Sales experience is a plus — but not required. We can train the right person who has the personality, drive, and mechanical ability to succeed
• For the right candidate, there may be opportunities to represent the dealership at RV shows and events across New England and Pennsylvania, offering additional sales opportunities and earning potential

Benefits

• Excellent Health, Dental and Vision Benefits
• 401K Retirement Plan with Company Match
• Paid Holidays
• Personal Time Off
• Paid Uniform Service
• Advancement Opportunities
• Relocation Opportunities

Company Overview