[Remote] Mortgage Loan Officer- HLC Home Equity
Note: The job is a remote job and is open to candidates in USA. PNC is a leading financial services company that values its employees and promotes an inclusive culture. The Mortgage Home Lending Center Loan Officer will recommend loan solutions, manage customer relationships, and collaborate with stakeholders to facilitate mortgage transactions.
Responsibilities
- Recommends loan solutions to existing firm's customers in accordance with lending guidelines and client requirements
- Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients within a call center environment
- Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency
- Collaborates with internal and external stakeholders to complete mortgage transactions
- Collects and analyzes customer financial information for multifaceted and/or complex borrowers
Skills
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
- Ability to leverage customer information in creating customized customer solutions
- Assessing and effectively managing all of the risks associated with business objectives and activities
- Demonstrate appropriate knowledge, skills, and abilities for the role
- Successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales
- Customer Experience Management
- Effective Communications
- Financial Analysis
- Loan Origination
- Matrix Management
- Mortgage Products
- Sales Tasks And Activities
- Scheduling Work and Activities
- Selling
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level and years of service
Company Overview