Sales and Service Specialist
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas, employing over 22,000 teammates in North America. The Sales and Service Specialist role is primarily responsible for serving customers by assessing their needs, recommending products and services, performing basic vehicle services, and ensuring customer satisfaction.
Responsibilities
- Customer service, sales, customer issue resolution- 75%
- Basic vehicle service tasks, oil, tires, fluids- 25%
- Store operations, opening/closing, inventory, displays- as needed basis
- May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
- Learn all aspects of store operations and flex between front/back shop tasks
Skills
- High School Diploma or equivalent
- Valid automobile driver's license
- Customer service and career growth mindset
- Ability to learn and perform basic vehicle service tasks
- Ability to learn and operate store systems
- 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
- Previous consumer retail sales experience
- Previous automotive experience a plus
- Previous management/supervisory experience a plus
Benefits
- Medical, Dental and Vision – Starting day 1 for all our teammates
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
Company Overview