Experienced Customer Service and Sales Representative – Evening and Weekend Virtual Sales Force

At blithequark, we're on a mission to revolutionize the way businesses interact with their customers. As a key member of our virtual sales force, you'll play a vital role in helping our clients grow their business by providing exceptional customer service and sales support. If you're passionate about creating positive first impressions, delivering personalized experiences, and building trust and confidence with our clients, we want to hear from you.

About blithequark

blithequark is a leading provider of small business call center services, with over 21 years of experience in the industry. We're dedicated to helping businesses capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Our team of specially trained sales representatives is equipped with the skills and knowledge to close sales and drive business growth.

Job Responsibilities and Essential Functions

As an Experienced Customer Service and Sales Representative, you'll be responsible for:

• Providing exceptional customer service and sales support to our clients, creating a personalized and helpful experience for each caller
• Making a great first impression on the phone and in person, building trust and confidence with our clients
• Determining the nature of objections and responding appropriately, utilizing active listening skills to resolve customer needs
• Being proactive and committed to taking action to resolve customer needs, understanding the importance of attention to detail
• Improving skills through practice, applying new knowledge or skills quickly, and solving problems without being asked
• Enjoying working in a technical workplace, with a fast-paced and dynamic environment

Key Success Factors

To succeed in this role, you'll need to be:

• Adaptable and committed to sales and customer service excellence
• Passionate about creating positive and healthy relationships, with a growth mindset and high work standards
• Resilient and able to maintain a high level of energy to maximize performance
• Able to learn technical and professional knowledge, and collaborate in a team environment

Benefits

As a member of our team, you'll enjoy:

• Monthly Incentive potential
• Attendance and Retention Bonuses
• Paid time off
• Eligibility for medical, dental, and vision insurance
• Opportunities for career growth and professional development

Required Qualifications

To be considered for this role, you'll need:

• A minimum of 4 years of sales or customer service experience
• Results-driven and committed to meeting individual and team goals
• Strong PC and problem-solving skills
• Strong verbal and written communication skills
• Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman

Preferred Qualifications

While not required, experience in the following industries is a plus:

• Home Inspection
• Carpet Cleaning
• Maid Service
• Handyman

Work Environment and Culture

As a remote worker, you'll have the flexibility to work from the comfort of your own home. Our team is dedicated to creating a positive and supportive work environment, with a focus on collaboration, innovation, and continuous learning.

Compensation and Perks

We offer a competitive compensation package, including:

• Monthly Incentive potential
• Attendance and Retention Bonuses
• Paid time off
• Eligibility for medical, dental, and vision insurance

How to Apply

If you're passionate about creating positive first impressions, delivering personalized experiences, and building trust and confidence with our clients, we want to hear from you. Please submit your application, including your resume and a personal email address, to [insert contact information].

About the Application Process

Our application process is designed to be quick and easy. Simply submit your application, and our team will review your qualifications and experience. If selected, you'll be invited to participate in a series of interviews and assessments to determine your fit for the role.

Join Our Team

At blithequark, we're committed to creating a positive and supportive work environment, with a focus on collaboration, innovation, and continuous learning. If you're passionate about customer service and sales, and want to be part of a dynamic and growing team, we want to hear from you. Apply today and take the first step towards a rewarding and challenging career with blithequark. Apply for this job