AI Operations Specialist, Product Operations – Amazon Store

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Job Description:

• Help accelerate Ramp’s goal of becoming the most productive company in the world through AI and seed an AI-first mindset
• Deploy dozens of AI-driven automations or copilots across a focused set of non-engineering Ramp teams within 6–12 months
• Enable hundreds of Ramp team members with >90% active usage of deployed workflows in their daily work
• Map processes and build workflows using tools like Gumloop, n8n, Notion, Cursor, or ChatGPT plugins, and orchestrate integrations
• Measure impact via dashboards, QA checks, and iteratively optimize based on user feedback
• Coach internal “AI champions” and embed templates and practices into team norms to drive adoption

Requirements:

• 2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar
• Deep and demonstrated experience using AI to build, ship, and transform work
• Technical fluency with low-code/no-code and development copilot tools (Notion, n8n, Gumloop, Cursor, Claude Code), SQL and BI tools, APIs, scripting, or integrations
• Operational empathy: able to partner with business teams to deeply understand challenges and deliver rapid solutions
• Strong communicator: ability to write crisp docs and run persuasive, engaging internal training sessions
• Self-starter with high ownership, comfortable with autonomy and ambiguity
• Nice-to-haves: Familiarity with departmental workflows (Sales, CX, Finance, Risk, HR) and prior experience in internal enablement or change management programs

Benefits:

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF (as needed)
• Pet insurance

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