Experienced Full Stack Remote Sales Representative/Customer Service Professional – Travel Package Sales and Customer Experience

At blithequark, we're on a mission to revolutionize the way people experience travel. As a key member of our remote sales team, you'll play a vital role in guiding customers to achieve their travel package goals. If you're a driven self-starter with a passion for delivering exceptional customer experiences, we want to hear from you.

About blithequark

blithequark is a dynamic and innovative company that's changing the face of the travel industry. We're committed to providing our customers with personalized itineraries that exceed their expectations. Our team is made up of passionate individuals who share a common goal: to make travel planning easier, more enjoyable, and more rewarding. As a remote sales representative/customer service professional, you'll be part of a collaborative and supportive team that's dedicated to delivering exceptional results.

Responsibilities

As a remote sales representative/customer service professional, you'll be responsible for:

• Exemplifying our core values and mission statement, which are at the heart of our culture
• Fostering teamwork by collaborating with and helping teammates with a positive and professional attitude
• Surprising and delighting each client through innovative and personalized experiences
• Responding to client requests and questions in a timely and professional manner
• Applying for payments and sending out payment reminders
• Managing flight changes and seat assignments
• Providing concierge-related details for clients, such as spa, touring, and dinner reservations
• Corresponding with clients on preferences, assisting with arranging surprises and welcome notes, and notifying hotels of client preferences no later than 1 week before departure
• Preparing client documents and travel tips, either electronically or in hard copy, no later than 3 weeks before departure
• Assisting with distributing information to and coordinating internal and/or team needs as needed
• Updating daily activity, reporting, and status in our cloud-based CRM
• Setting schedules and managing time effectively and efficiently
• Managing client profiles and bookings
• Serving as backup travel support/main point of contact as needed in case of emergencies, which can occur outside of normal office hours
• Continuing to grow in savvy and proficiency to implement tools that heighten our remote workplace culture

Criteria for Success

To succeed in this role, you'll need to possess the following attributes:

• Be a driven self-starter with a positive attitude, proactive approach, and a high level of trustworthiness
• Demonstrate flexibility, creativity, self-discipline, strong organizational skills, and an action-oriented mindset
• Possess strong verbal and written communication skills
• Be a team player who is willing and able to "roll up your sleeves" to complete a project
• Have a high degree of autonomy with the capability of working remotely

Essential Qualifications

* 1-2 years of experience in sales, customer service, or a related field

• Proven track record of delivering exceptional customer experiences
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in using cloud-based CRM systems
• Strong organizational and time management skills
• Ability to adapt to changing priorities and deadlines

Preferred Qualifications

* Experience in the travel industry or a related field

• Knowledge of travel planning and booking processes
• Familiarity with cloud-based CRM systems and other travel industry software
• Bilingual or multilingual skills (Spanish-speaking a plus)
• Experience working in a remote or virtual environment

What We Offer

As a remote sales representative/customer service professional at blithequark, you'll enjoy a range of benefits, including:

• Competitive salary and commission structure
• Opportunities for career growth and professional development
• Flexible work arrangements, including remote work options
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Access to cutting-edge technology and tools
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job