Experienced Full Stack Data Engineer – Customer Service & Analytics

Are you a highly skilled data engineer with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where you can leverage your technical expertise to drive business growth and innovation? If so, we invite you to join blithequark's Data Science and Engineering (DSE) team as a Full Stack Data Engineer – Customer Service & Analytics.

About blithequark

blithequark is a global leader in the entertainment industry, revolutionizing the way people consume content and connect with each other. With over 270 million members in 190 countries, we're committed to delivering an unparalleled customer experience that's personalized, efficient, and delightful. Our Data Science and Engineering team plays a critical role in achieving this goal, using data to inform business decisions, optimize operations, and drive innovation.

The Role

As a Full Stack Data Engineer – Customer Service & Analytics, you'll be part of a high-performing team that's dedicated to building reliable, scalable data pipelines, transforming raw data into actionable business metrics, and surfacing critical insights that inform customer service investments. You'll collaborate closely with data engineers, software engineers, and business leaders to design and develop data solutions that meet the evolving needs of our customers.

Key Responsibilities

* Design, develop, and maintain large-scale data pipelines using big data technologies such as Hive, Presto, Spark, and Flink

• Transform raw data into core business metrics and develop custom visualization tools that surface critical insights
• Collaborate with data engineers, software engineers, and business leaders to identify business needs and develop data solutions that meet those needs
• Develop and maintain data models that are adaptable to changes in source data or business processes
• Work with analysts, engineers, and business leaders to prioritize business problems and develop metrics that drive business growth
• Develop and maintain advanced SQL skills and advocate for data quality
• Communicate complex technical concepts to non-technical stakeholders and collaborate with cross-functional teams to drive business outcomes

Essential Qualifications

* At least 4 years of experience engineering data pipelines using big data technologies on medium to large-scale data sets (10s of millions of records)

• Strong data modeling skills, with the ability to design structures that are adaptable to changes in source data or business processes
• Strong proficiency in Python or Scala, with a passion for writing clean, supportable code
• Advanced SQL skills, with a focus on data quality and advocacy
• Analytical aptitude, with the ability to think through business problems and prioritize autonomously
• Strong communication and collaboration skills, with the ability to work effectively with analysts, engineers, and business leaders

Preferred Qualifications

* Experience working with cloud-based data platforms and services, such as AWS or GCP

• Familiarity with data visualization tools, such as Tableau or Power BI
• Experience with machine learning and artificial intelligence, with a focus on predictive analytics and modeling
• Strong understanding of data governance and data quality principles
• Experience working in a fast-paced, dynamic environment, with a focus on delivering high-quality results under tight deadlines

blithequark Culture

At blithequark, we're committed to creating a culture that's inclusive, diverse, and supportive. We believe that our differences are what make us stronger, and we're dedicated to fostering a workplace that's free from bias and discrimination. We're an equal-opportunity employer, and we celebrate diversity in all its forms.

Compensation and Benefits

We offer a comprehensive compensation package that includes:

• An annual salary, with a range of $170,000 - $720,000
• Comprehensive benefits, including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits
• Paid leave of absence programs, with 35 days annually for paid time off
• Flexible time off, with immediate entitlement for full-time salaried employees

Why Join blithequark?

At blithequark, we're passionate about delivering exceptional customer experiences that are personalized, efficient, and delightful. We're committed to innovation and growth, and we're looking for talented individuals who share our vision. If you're a highly skilled data engineer with a passion for delivering high-quality results, we invite you to join our team and be part of something amazing.

How to Apply

If you're ready to take your career to the next level and join a global leader in the entertainment industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter that highlights your experience, skills, and qualifications. We can't wait to hear from you! Apply for this job