Business Analyst

Business Analyst – Insurance Consulting

Location: Remote

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients with digital at www.cognizant.com.

The Role

We are seeking a passionate, high energy, Business Analyst. Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are looking for someone who thrives in this setting and is inspired to craft relevant solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you! 

It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both encouragement and a plan. Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It’s the defining attribute that we look for in our people.

If you are excited by change, and excel through autonomy, we would love to hear from you!  

Key Responsibilities

·       Collaborate with stakeholders, digital product managers, and cross-functional teams to gather, analyze, and document clear business requirements, process flows, and user stories, ensuring alignment with project goals.

·       Identify process inefficiencies, propose and document optimization strategies using Agentic AI to improve claims adjudication process and automate the delivery of client communication letters.

·       Facilitate workshops and meetings to gather requirements and align project objectives with client needs.

·       Leverage strong analytical skills and SQL expertise to derive insights from complex data sets, support integration in the Front End/Back end systems.

·       Translate business requirements into functional specifications, work closely with PO, development and QA teams, backlog grooming, project planning and delivery.

·       Utilize strong communication and organizational skills to bridge the gap between business and technical teams, create detailed documentation, mockups, and effectively present findings through reports and diagrams.

•         Provide expert guidance on industry best practices and emerging trends to clients within the area of claims settlement and Agentic AI use cases in insurance sector

•         Support the development and execution of strategic initiatives that drive growth and competitive advantage for clients.

•         Conduct thorough market research to identify opportunities for innovation and differentiation in the insurance sector

Qualifications  & Skills required -

•         MBA with focus on insurance domain with a bachelor’s in computer science

•         3+ years of experience as a Business Analyst or similar role.

•         LOMA certification or similar Insurance domain certifications.

•         SAFe Agile certification preferred. 

•         Experience in digital transformation or enterprise software projects.

•         Experience with tools like JIRA, Confluence, Visio, Figma, or similar.

•         Knowledge of Agentic AI is a plus.

•         API integration, Testing using tools like Postman is a must.

Work Authorization

Cognizant will only consider applicants for this position who are legally authorized to work in US without requiring employer sponsorship, now or at any time in the future.