Quality Assurance Analyst

Job Purpose

The Quality Assurance Analyst will be collaborating and supporting a cross-functional team. This role will focus on creating detailed, comprehensive and well-structured test plans and test cases. The work will involve reviewing and analyzing system specifications, conducting testing, both manual and automated, before product launches to ensure the software runs smoothly and meets client needs.

Duties & Responsibilities

• Responsible for testing complex and highly integrated software systems developed in a fast-paced agile development environment
• Help plan and design Test Strategies and QA procedures
• Engage in robust requirements review or story refinement
• Test planning and execution of Test Plan by coordinate with all team members to ensure completion
• Advocate for and ensure that the team performs the prescribed quality practices.
• Where exceptions are made, articulate the quality risk and potential impact/mitigation to the team, product manager or owner, and program manager
• Coordinate with QA Lead to plan and execute feature-level integration testing
• Ability to work independently and as a team member by taking initiative and being pro-active.
• Analyze, maintain, and track defects for testing
• Validate conformance to requirements and that acceptance criteria have been met
• Where acceptance criteria are not provided, work with Product to derive criteria, if needed
• Ensure that stories have met Definition of Done
• Summarize testing and validation results and communicate with project team members regarding status
• Escalate issues or obstacles appropriately and timely
• Provide insightful input to retrospectives.
• Performs other duties as requested

Qualifications

• Solid work experience as a Quality Assurance Tester or similar role for at least 5 years of experience
• Strong understanding of the QA process, and collaborating with Development team
• Must have basic knowledge of Katalon Automation, AWS, and SQL
• Experience in project management and QA methodology
• Ability to document and troubleshoot errors
• Knowledge and know-how to troubleshoot potential issues; experience with best practices around database operations.
• Strong oral and written communication skills with the ability to communicate technical and non-technical concepts to peers, customers, and management
• Must be capable of routinely making effective and timely decisions in alignment with departmental direction and based on sound business knowledge and industry best practices.
• Require ability to work independently with minimal supervision
• Ability to multi-task with several complex and demanding Projects
• Must have a conducive, private and secured work-at-home set-up based on Med-Metrix standards

Working Conditions

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

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